Debt collecting and process serving industry forms

Licence applications

• Application for an individual's licence

  Form 1-1

  Fill out this form to apply for a field agent licence as an individual.

  Fees apply

• Application for a corporation's licence

  Form 1-2

  Fill out this form to apply for a field agent licence as a corporation.

  Fees apply

• Application for a subagent registration certificate

  Form 3-2

  Fill out this form to apply for registration as a debt collector.

  You can also apply online.

  Fees apply

• Application to appoint a substitute licensee

  Form 11

  Fill out this form to apply to:

  • appoint a substitute licensee to work for more than 30 days
  • extend their period of appointment.

  Fees apply

Other licence forms

Renewing or restoring

• Application for renewal or restoration of a licence

  Form 2

  Fill out this form to renew or restore your licence.

  Please note: You cannot download this form.

  You can apply for an individual licence online or use the paper renewal form we will mail to you 4–6 weeks before your expiry date. Please contact us if you need a new copy.

  Note that corporation licences are currently not able to be renewed online for any industry.

  Fees apply

• Application for renewal or restoration of a registration certificate

  Form 4

  Use this form to renew or restore your registration as a subagent.

  You can apply for an individual certificate online or use the paper renewal form we will mail to you 4–6 weeks before your expiry date. Please contact us if you need a new copy.

  Note that corporation licences are currently not able to be renewed online for any industry.

  Fees apply

Replacing a licence document

• Applying to replace a licence

  You can apply online or can contact us by writing a letter or email as soon as you notice that your licence is lost, stolen, damaged or destroyed.

  Fees apply

Changing your licence conditions

• Request that we change or remove licence conditions

  If you have a conditional licence, you may request that we change or remove conditions. You need to put this request in writing.

  There is no form to fill out. Please write a letter or email.

  Fees apply

Deactivating or reactivating

• Deactivation/reactivation request

  Contact us to deactivate or reactivate a licence. You need to put your request in writing.

  There is no form to fill out. Please write a letter or email.

  Fees apply

Applying for mutual recognition

• Application for mutual recognition of occupational licence

  Form 1 – Mutual Recognition (Queensland) Act 1992; Trans-Tasman Mutual Recognition (Queensland) Act 2003

  Fill out this form if you have an interstate or New Zealand licence and you wish to apply for a Queensland licence.

  Fees apply

• Application for mutual recognition of certificate of registration/occupational licence

  Form 2 – Mutual Recognition (Queensland) Act 1992; Trans-Tasman Mutual Recognition (Queensland) Act 2003

  Fill out this form if you have an interstate or New Zealand registration and wish to apply for a Queensland registration.

  Fees apply

Requesting a licence extract

• Request a licence extract

  You can request a licence extract online or you can contact us.

  The record will show:

  • the name of each person who holds the licence
  • their registered business name (if any) and place of business
  • the status of the licence—current, expired, refused, cancelled or suspended
  • their licence number and class.

  Fees apply

Trust accounts

• Audit report

  Licensees can submit a trust account audit report online.

  Fees: Nil

• Notification of opening, closing or change of name of trust account

  Form 5 – Agents Financial Administration Act

  Fill out this form to tell us about your general trust account or special trust account. You will need to us if you:

  • open a new account
  • change your account details
  • close your account.

  Fees: Nil

• Collection agent application for authority to open a trust account

  Form 4 – Agents Financial Administration Act

  Fill out this form if you are a collection agent and wish to apply to open a trust account.